Frequently asked questions

La Cabane Des Créateurs is an online shop with editorial content catering to the realm of early childhood.

It is an online boutique where you will find items such as décor, accessories and childcare products for children and their parents.

All the products offered for sale are designed and produced by French and European designers. The Cabane des Créateurs shares with you its favorites as well as its fresh finds.

 

You can choose the type of payment and process it on La Cabane Des Créateurs just like any traditional online store. You can search throughout the site, put all the products you desire in your basket, and adjust your order all at one time. We chose Société Générale's secure payment interface and the Paypal platform to complete your purchases.

The designers themselves manage the dispatch of your orders. This explains why the delivery times can vary between the different designers; these are always indicated on the product sheet.

If you make purchases of different brands, you will receive as many packages as the designers you chose, potentially at different times. You will also receive a tracking number for each package at the time of shipment.

 

Returns, exchanges and refunds: Exchanges or returns are of course accepted on La Cabane Des Créateurs. If you are not completely satisfied with a product, you have 14 days after receipt of your package to return it. Please send us an email to the following address hello@lacabanedescreateurs.com to let us know which product you wish to return or exchange. We will answer you as soon as possible by providing you the address of the designer. You will be responsible for the return costs. The product must be returned in its original packaging, and be in perfect condition. Once the package has been received, we will be responsible for executing the exchange or refunding your payment as soon as possible.

 

Shipping costs, delivery time and delivery method are indicated on each product sheet. Delivery times are based on business days. These can of course vary from one designer to another.

 

La Cabane offers you an interview of each designer from the site, the opportunity to discover their career, their world, their processes, and the history of their brand. Included on the site are interviews with early childhood specialists on pregnancy, parenthood and specific childhood topics. La Cabane gives parents and future parents the keys and approach for thoughts without judgment. Feel free to help yourself with any online content that will assist you throughout parenthood.

 

The newsletter :By subscribing to the La Cabane Des Créateurs newsletter, you will discover each month new designers and articles posted in the editorial section.


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