The particularity of the Cabane Des Créateurs: It is the creators themselves who manage the shipment of your orders. This explains why the delivery times can vary between the different creators, times that are always indicated in the product sheet. If you make purchases of different brands, you will receive as many packages as designers, potentially at different times. You will receive a tracking number for each package at the time of shipment.
Returns, exchanges and refunds: Exchanges or returns are of course accepted on La Cabane Des Créateurs. If you are not completely satisfied with a product, you have 14 days after receipt of your package to return it. Please send us an email to the following address firstname.lastname@example.org to let us know which product you wish to return or exchange. We will answer you as soon as possible by giving you the address of the creator. You will be responsible for the return costs. The product must be returned in its original packaging, and in perfect condition. Once the package has been received, we undertake to return the product or refund you as soon as possible.
Delivery time and costs: The shipping costs, delivery time and method are indicated either on the product sheet or on your basket. Delivery times are indicated in working days. These can of course vary from one creator to another.